Tes Global - Subscription Management
Solution Architecture, eCommerce, ERPwww.tesglobal.com
TES Global is a digital education company, providing content, resources and community platform within the education sector.
They invited Commerce Labs to design and implement a new subscription management solution that brings together their magazine and digital product sales, augmenting their omni-channel capabilities. The project required the phased migration of legacy data, and when complete, replaced and consolidated functionality of several legacy systems.
The resulting system consists of a suite of services and management tools, capable of managing the lifecycle, sale and fulfilment of physical and digital subscriptions products.
The business now has greater flexibility in the creation, marketing and fulfilment of both digital and physical subscription products, whilst customers benefit from the ability to manage their own digital and physical subscriptions in one place, update postal delivery or billing details via self-service, and instantly uplift their existing offline subscriptions into their online accounts to access accompanying digital content and services.ForTES Global
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